This policy explains what information MARAVITA SUPPLY SDN. BHD 202601022217 (1684314-A), the Company, collects from the Customer, how it is used, and the choices available regarding it.
1. Information Collected
Personal Details — name, email address, phone number, shipping address and billing address.
Payment Details — card or other payment information, handled through third-party payment gateways rather than by the Company directly.
Order Records — products bought, order history and preferences.
Usage Data — IP address, browser type, device details, pages visited and cookies.
2. Purpose Of Use
Fulfilment of the Customer’s orders.
Communication about purchases, support queries or promotions.
Optimisation of the website and the overall customer experience.
Security, to prevent fraud and keep the website and its users safe.
Compliance with legal and regulatory obligations.
3. Disclosure To Third Parties
Personal information is not sold or rented. It may, however, be passed to operational partners such as hosting, payment or shipping providers, and to legal authorities where the law requires it — every such party is bound by contract to protect it to the Company’s standard.
4. Data Security
Industry-standard measures, including SSL encryption, secure servers and ongoing monitoring, protect the Customer’s data. No method of transmission over the internet can be guaranteed 100% secure, and the Company does not claim otherwise.
5. Cookies
Cookies and related technologies support site performance and personalised content. The Customer’s browser settings can block or limit them, though doing so may reduce site functionality.
6. Customer Rights
Access And Correction — the Customer may request access to, or correction of, their personal information.
Deletion — the Customer may request deletion of their data, subject to legal or administrative requirements.
Opt-Out — the Customer may unsubscribe from marketing communications at any time.